Fierfek
IT Support professional with 6 years of experience providing remote and on-site technical assistance. Skilled in troubleshooting Windows and Linux systems, hardware, software, connectivity, and user access issues. Experienced in supporting users through video calls, AnyDesk, RustDesk, email, chat, and ticketing systems. I also create technical reports, document incidents, manage IT inventories, and provide clear follow-up until each issue is resolved. I am patient, dependable, and efficient at finding practical solutions. I am also familiar with Windows Server, Active Directory,…